Ascertain customer report of mail address problems
A customer reported the following:
- He changed the password of e-mail address A.
- He changed the (optional) name of address B.
- Address A disappeared, and all of his mails were found in the mailbox of address B.
- He furthermore vows he did not touch the e-mail alias of either address A or B.
I suppose this is a case of user error but nonetheless I am reporting it here because I promised the customer - and on the slim chance that anyone else had similar things happening.