Base domain doesn't get SSL Certificate
short description
I bought a sha256RSA COMODO Certificate and put it on ispconfig folder for web panel access, and it correctly works, so when I try to access mysite.com:8080 I get that the page is secured with valid HTTPS. But when I create the same domain name (mysite.com) and try to install the SSL certificate it doesn't work. Furthermore I also tried creating a Let's encrypt certificate for the domain, and It doesn't work neither. It stucks saying that I have a self generated certificate.
correct behaviour
Domain get secured with SSL certificate
environment
Server OS: CentOS
Server OS version: Centos7
ISPConfig version: 3.1.5
Server version: Apache/2.4.6 (CentOS)
Server built: Apr 12 2017 21:03:28
PHP 5.4.16 (cli) (built: Nov 6 2016 00:29:02)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2013 Zend Technologies
PHP 5.6.31 and 7.1.8 are also installed
Edited by Andrea